Frequently Asked Questions

Covering some of the questions that are most often asked about ACE.

Can I renew my Policy / Pay my Premium online?

YES, you can. You policy will be renewed instantly and an invoice generated for your payment. You must still await a confirm from your Broker or Insurer to verify successful receipt of payment and that there was no rollback by your bank or card issuer.

Can I have more than one Insurer accounts on my single profile?

YES, you can. Simply login to your account and select the double humans in the top right hand corner of the menu bar and click on Add Policy / Account from the drop down and follow the steps to link another account to your profile.